9:00 a.m. – Noon
Golf at Wawashkamo*
Like Golf? Join us! It’s a four person scramble format and team trophies will be awarded at the closing banquet. Tee times begin at 9:00 a.m. at the Wawashkamo Golf Course, Michigan’s longest continuously running golf course. To make the tee time, be sure to stay on the island Tuesday night, or catch the first ferry in the morning from the mainland.

10:00 a.m.
Registration Hut Opens

2:30 – 4:30 p.m.
Creating Customers for Life
Michael Wickett, Michael Wickett International, Auburn Hills, MI
oin Michael Wickett, one of America’s outstanding Sales and Leadership trainers, for an engaging look at the sales process. Michael will “lei” out for you the foundation of great selling – creating exceptional questions, and share how to build lifetime customers and keep the referrals coming! No CE.

5:00 – 5:30 p.m.
First-Timers and PAC Reception
New to Spring Conference? Come say Aloha to other First-Timers and help YAC thank its dedicated PAC-ers! First-Timers and PAC Donors only, please.

6:00 – 8:30 p.m.
Aloha Reception
Spring Conference’s first big happening. We’re serving up a meal that promises not to disappoint. Games, prizes and more!

9:00 – 10:00 p.m.
Hawaiian Boat Cruise, Mackinac-Style!
No paddles required! Sit back and enjoy the ride.

10:00 p.m. – ?
Downtown Games
Join a team, play some games, win some prizes, and enjoy the island’s great establishments.

PAC Call Day: sign up to make a difference!

7:30 – 9:45 a.m.
All You Can Maui Buffet Breakfast

10:00 –11:50 a.m.
Concurrent Programming

Peak Performance Strategies
Michael Wickett, Michael Wickett International, Auburn Hills, MI
What makes an average agent exceptional? The ability to imagine a desired success, turn obstacles into opportunities and utilize the power of positive focus. Intrigued? Don’t miss this program! No CE.

 

The Commercial Lines Buffet
Bill Morrison, LIC, LAB Agency, Canton, Michigan
A little of this and a little of that – all to make your bottom line fat. A little bit of knowledge can go a long way in beating the competition. This class will examine quirks found in CGL, Commercial Property and Business Auto policies. Bill will look at liability limits for multiple locations, property rented to others and product exposures. He’ll also cover value reporting forms, blanket limits and improvements and betterments, all found in the Commercial Property policy. Lastly, Bill will examine how the CGL and Business Auto policy function together when it comes to loading and unloading exposures. You might find that any of these little things could lead you to a big commission. The buffet is open and you are invited. Filed for 2 hours P/C Michigan CE credit.

Noon – 1:30 p.m.
Leaders Share What They’ve Learned Luncheon
Back by popular demand! Come hear from YAC Alumni and members of the MAIA Executive Committee as they discuss what they have learned over the years regarding perpetuation, sales prospecting, client retention, carrier relationships, marketing, cross selling and more. Have a question for them? Email it in advance to Maunda at mland@michagent.org!

22:00 – 3:50 p.m.
Concurrent Programming

Things Every Producer “Auto” Know!
Bill Morrison, LIC, LAB Agency, Canton, Michigan
A multi-spectrum look at the Personal Auto policy with just a touch of Business Auto thrown into the mix. Includes the definition of, “Who is an Insured?+” as found in the Liability section of the PAP, paying particular attention to vicarious liability. Bill will examine the exclusions found in the Liability section with a concentration on autos furnished or available for your regular use. He’ll also compare and contrast the endorsements of Extended Non Owner coverage for the Named Individual, A Named Non Owner coverage and Drive Other Car. Includes examination of Physical Damage coverage, and how the coverages apply to rented and non-owned vehicles. Filed for 2 hours P/C Michigan CE credit.

Implementation of Health Care Reform
Tammy Deur, Director of Marketing, Grotenhuis
Tammy will update us on the current status of Heathcare Reform and what the future may hold for agents at the state and federal levels. Filed for 2 hours L/H Michigan CE credit.

4:00 – 5:00 p.m.
E & Know: Educate and Know So You Don’t Have an E&O
Bill Morrison, LIC, LAB Agency, Canton, Michigan
A question and answer format where attendees are given everyday office situations, and led away from E&O, on to the path of educate and know. Bill will focus on information gathering, application processing, proposals, endorsements and claims. Attendees get to pick the situation so they can focus on those issues that are most important to them. Filed for 1 hour P/C Michigan CE credit.

6:00 – 7:00 p.m.
Paradise Partners’ Reception
Join MAIA leadership and YACsters in thanking our Partners whose support helps make Spring Conference and other major MAIA events the best.

7:00 p.m. – ???
Luau on the Lawn
Grab that ukulele and brush up on your hula dancing for this Hawaiian-inspired banquet! Enjoy Polynesian entertainment from Michigan’s own Tinilau and His Tahiti Wahines (http://www.thehulashow.com).

 ??? – 1:00 a.m.
Honolulu Hospitality Suite
A great way to round out the day’s activities.

8:00 – 10:30 a.m.
Continental Breakfast

9:30 a.m. – 12:30 p.m.
Concurrent Programming

Ethical Behavior
Bill Morrison, LIC, LAB Agency, Canton, Michigan
When do one’s actions cross the line from ethical to unethical? Don’t ask Bernie Madoff! Instead, come listen to Bill outline the characteristics of ethical conduct and take part in case studies that examine ethical dilemmas and how they impact the industry. Approved for 3 hours of Ethics Michigan CE credit. Provider 0007, Course #52412.

 

9:30 a.m. – 11:30 p.m.
You’re a Fiduciary: What Does That Mean in Reality?
Fiduciary Liability: Roles- Responsibilities-Realities
Mike McBride, Mason-McBride, Inc., Troy
Mike will introduce and discuss the elements and emerging issues of fiduciary liability and its role within a client’s broader executive protection risk management practices and coverage. Includes who all the players are in the category of fiduciary liability, their core responsibilities, litigation examples, the fiduciary responsibilities under §404(a) of ERISA and how investment due diligence can help mitigate fiduciary liability. Mike will also discuss how §404(c) of ERISA works and how an employer can help minimize their risk. Includes a review of the basic construction of a Fiduciary liability policy and what to look for in terms of coverage, as well as review of a fiduciary case study through the eyes of investment fund performance and why a returns only analysis is deficient. Approved for 2 hours, (1 hour P/C, 1 hour Ethics) of Michigan CE credit. Provider 0007, Course #56018.*Golf and Tuesday night stay not included in registration. An additional cost of $145 for Tuesday night accommodations can be paid directly to Mission Point Resort. Please indicate on the registration form if you need a room Tuesday – MAIA will make your reservation. Nine holes of golf w/power cart: $60